Issue Number Description Root Cause Solution
HDR-40190 [Acer_PUWP] Button function still works after disabling TP in mouse setting Button status is not synchronized with device Make button status be synchronized with device
HDR-40239 [Acer_PUWP] Number key lost when quick to tap on number pad mode




Issue Number Description Root Cause Solution
HDR-40111 [Acer_PUWP] 3F/4F Gestures and Taps behavior can't meet selected action SynTPEnh will process packet and send related key to OS. Disable all zone to decode gesture.




Issue Number Description Root Cause Solution
HDR-40037 [Acer_PUWP] TP can't switch mode with double tap PersistState() that will make kernel save all settings into registries is called by switch to button mode or PTP mode. It will take a while to save all the settings, and it might be a risk that make button status is not synchronized between kernel and synTPEnh when user switches mode rapidly and repeatedly. Not to call PersistState to save settings into registries, because we don't need registry to record the button mode status.




Issue Number Description Root Cause Solution
HDR-39908 [Acer_PUWP] Pin12 (LED on/off) didn't pulls low after mode changing from PTP to number pad mode Wrong information about toggling Pin12 Fix sequence of toggling Pin12 according to FW team suggestion

Feature Added
Issue Number Description
HDR-39879 [Acer_PUWP] Keep last status PTP or number pad mode after S3/S4 resume




Feature Added
Issue Number Description
HDR-39818 [Acer_PUWP] Please add URI link to launch "Predator Sense" app




Issue Number Description Root Cause Solution
HDR-39695 [Acer_PUWP] One finger will stay on the RMI mode We set sending 1 finger packet as SynTP Set all the packets as PTP

Feature Added
Issue Number Description
HDR-39667 [Acer_PUWP] Please remove .appx file in v19.5.45.x branch
HDR-39745 [Acer_PUWP] Switch key position change from top/left to top/right





System enhancements




System enhancements



Feature Added
Issue Number Description
HDR-39512 [Acer_PUWP] Please add appx. file on v19_5_34_x acer_PWUP.inf





System enhancements




System enhancements




System enhancements




System enhancements



Issue Number Description Root Cause Solution
HDR-39204 [Acer_PUWP] 1F scrolling function is unworkable.




Issue Number Description Root Cause Solution
HDR-39145 [Acer_PUWP] The Horizontal / Vertical checkbox of Four-Finger (4F) Flick can't be selected. The settings were not ported properly from legacy driver to PUWP driver. Porting setting to PUWP driver
HDR-39154 [Acer_PUWP] Please remove .appx file Remove GUI becuase current RS4 driver doesn't need GUI. Remove acer GUI.




Issue Number Description Root Cause Solution
HDR-39129 DCHU check fail based on 19.5.34.0 acer_PUWP.inf Some API is not a supported universal API. If TP driver calls the API directly it will not be a universal driver. Remove SynTPCPL in acer_puwp.





System enhancements




System enhancements




System enhancements



Issue Number Description Root Cause Solution
HDR-38721 Acer number pad project Customer request. Add feature that double tapping on TopLeft corner to switch to button mode and switch to cursor mode as well, and switch LED on/off in the same time.




Issue Number Description Root Cause Solution
HDR-38719 PNPID request, Acer_PUWP.inf, SYNAxxxx (mini-port PTP + number key switch)
HDR-38721 Acer number pad project





System enhancements




System enhancements




System enhancements




System enhancements




System enhancements



Feature Added
Issue Number Description
HDR-38525 HSA and Driver suite evaluation need support - Synaptics TP





System enhancements




System enhancements




System enhancements




System enhancements




System enhancements




System enhancements




System enhancements



Issue Number Description Root Cause Solution
HDR-38353 Update copyright to 2018
HDR-38059 [Acer_PUWP] APP UI doesn't sync to Mouse Properties UI





System enhancements




System enhancements



Issue Number Description Root Cause Solution
HDR-37997 Secure SynTPAPI (plugin API) shared memory The SYNTPAPI library created shared memory with default security descriptor which is not secure. Changed the library to set shared memory security descriptor to deny unauthorized access.
HDR-38088 v19.5.10.x: When UI is not installed, click tray icon, show mouse property page. Not check if Appx has been installed Check if Appx has been installed before opening UI
HDR-38094 Uninstall PUWP driver will not remove user settings SynTPEnhService cannot remove current user settings directly SynTPEnhService will call SynTPEnh to delete user settings regs and shortcuts if existed when uninstall and remove software for PUPW drivers





System enhancements




System enhancements




System enhancements




System enhancements




System enhancements




System enhancements



Issue Number Description Root Cause Solution
HDR-35652 [Siemens] Copyright year does not upgrade to 2017 New year 2017 Update copyright to year 2017
HDR-36798 SynaTPenhance still in Task manager/service Service process is killed before service process finishes remove. Removed killing service process code because the process is killed automatically when service is removed.
HDR-36860 Some controls are not working properly on Styk Page PTP status flag is used to update controls of Styk control panel. Only applied PTP status to TouchPad control panel.
HDR-37052 please remove debug registry in v19.3.31.13_HPConsumer, v19.3.31.x branch and trunk Customer request Remove key stroke log.
HDR-37627 3F/4F can't work on RS3 Missing multi-finger gesture settings. Add 3F and 4F gesture settings on Win10 RS3.

Feature Added
Issue Number Description
HDR-37645 Rename publisher name for all appx




Feature Added
Issue Number Description
HDR-37572 PUWP: Remove all auxiliary drivers when uninstall device with remove driver software




Issue Number Description Root Cause Solution
HDR-37153 PNPID request, Acer_UWP.inf, SYN1B79 & SYN1B8E Customer request Add PNPIDs to acer_PUWP inc.




Issue Number Description Root Cause Solution
HDR-37304 Repackage old driver to meet DCH The current touchpad driver package has control panel GUI executables in the INF file and that failed the UWP driver requirement. Break the touchpad driver package into two parts: One driver package and the other Control panel application package (Windows store appx).